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Advancing Social Impact Through Stakeholder Engagement at Amazon
Date
June 2021
Client:
Amazon (Social Impact Division)
Challenge:
Amazon sought to deepen its community impact efforts by improving how it engaged stakeholders and measured the effectiveness of its social impact initiatives. The goal was to move beyond basic reporting to a more meaningful, data-driven, and community-centered approach.
Approach:
Provided strategic recommendations to integrate equity-centered practices into program design, evaluation, and reporting.
Transformation:
-Increased the quality and depth of community feedback, enabling more responsive and inclusive programming.
-Strengthened Amazon’s ability to align corporate social responsibility goals with real-world community needs.
Key Outcome:
Amazon gained actionable insights and tools to elevate its social impact initiatives, making them more community-driven, transparent, and results-oriented.
